We understand that transparency and traceability are crucial when it comes to digital documents. That's why we developed the Audit Trail feature, a tab within the documents generated on our platform, so you can have full control over what happened at each stage of the signing process.
What can you find in the Activity History?
Here are the main events recorded in the activity history of documents:
- Document created
- Document sent
- Document sending failed
- Click on the email link
- Email viewed
- Document viewed
- Read confirmation
- CPF validation
- Facial recognition validation
- Facial recognition error
- Identity validation
- Identity validation error
- Invalid identity document photo
- Validation code sent
- Validation code sending failed
- Email validation
- Phone validation
- Facial biometrics validation
- Document signed
- Document completed
- Signer added
- Signer edited
- Signer removed
- Folder changed
These events are recorded in real time, ensuring you can track the document's progress and each signer's actions throughout the signing process.
Complete PDF or signer-related events?
Now, in addition to viewing the history directly on the platform, you can download a PDF with either the complete event history or just the events related to the signer, such as:
- Viewing the document
- Confirming read
- Signing the document
This feature is especially useful for those who need clear and detailed documentation of the signer's actions, which can serve as a legal advantage in validating the signing process.
Why is this important?
The Activity History is a powerful tool for auditing, as it allows you to know exactly who did what and when during the signing process. This transparency not only improves document management but also adds legal security. The PDF with signer events, for example, records all actions from the moment they received the email with the link to sign, providing an official and reliable proof for any potential dispute.
Availability
This feature is available for Complete, API, and Custom plans, ensuring that your documents have the maximum security and traceability you need!
With Activity History, you’re in full control, with no surprises. Start using it today and take document management to the next level!